Privacy Policy

Effective Date: 15 June 2025

At Ingenious Assets SDN BHD (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://ingeniousassetsjb.com or use our property rental services.

We own and rent out residential houses and rooms, and we also assist property owners in renting their properties. By accessing our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you use our services or submit a form on our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • NRIC/Passport number (for tenancy or verification purposes)
  • Address (current or rental property)
  • Financial or employment information (if required for tenancy approval)

1.2 Property Owner Information

If you are a property owner working with us:

  • Property address and description
  • Ownership documentation
  • Bank details (for rental disbursement)

1.3 Automatically Collected Data

When you browse our website, we may collect:

  • IP address
  • Browser and device type
  • Referring URL
  • Pages visited and browsing behaviour

2. Information We Collect

We use the information we collect for the following purposes:

  • Facilitating property rental transactions
  • Communicating with tenants and owners
  • Verifying identities and screening applicants
  • Drafting and managing tenancy agreements
  • Processing rental payments or deposits
  • Maintaining internal records
  • Improving our website and services
  • Complying with legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Property owners (for tenant applications)
  • Tenants (for arranging viewings or agreements)
  • Service providers (e.g., maintenance, legal, or payment processors)
  • Government or regulatory authorities, if required by law
  • Our affiliated agents or staff are under confidentiality agreements

4. Data Retention

We retain personal information only as long as necessary for business, legal, or operational purposes. After that, we securely delete or anonymise your data.

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Enhance your browsing experience
  • Monitor site usage
  • Provide relevant property suggestions

You may disable cookies through your browser settings, though some website functions may be affected.

6. Data Security

We implement appropriate technical and organisational safeguards to protect your data from unauthorised access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee complete protection.

7. Your Rights

You may have rights under applicable data protection laws, including the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of inaccurate data
  • Withdraw consent to data processing (where applicable)
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Your continued use of the site signifies acceptance of the revised policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Ingenious Assets SDN BHD
Website: https://ingeniousassetsjb.com
Email: admin@ingeniousassetsjb.com
Phone: +60146233362