Effective Date: 17 June 2025
App Name: IAHomeApp
Powered By: Ingenious Assets SDN BHD
Website: https://ingeniousassetsjb.com
Contact Email: admin@ingeniousassetsjb.com
1. Introduction
IAHomeApp is a smart property and tenancy management mobile application developed and operated by Ingenious Assets SDN BHD, a Malaysian property management and technology company. This Privacy Policy explains how we collect, use, store, and disclose your information when you use IAHomeApp.
By using IAHomeApp, you agree to the practices described in this policy.
2. Who We Are
Ingenious Assets SDN BHD (“we”, “our”, or “us”) owns and manages the IAHomeApp platform. All data collected through IAHomeApp is managed and processed under our supervision.
3. What Information We Collect
We may collect the following information from users:
a. Account & Profile Information
- Full name, email, phone number
- Room or property assignment
- Admin/tenant role
b. Property & Smart Device Usage
- Lock/gate/energy top-up usage
- Device identifiers (lock ID, meter ID)
- Timestamps of actions (e.g. unlock time)
c. Technical Information
- Device model and OS version
- App version
- IP address, Firebase ID (for push notifications)
d. Communication
- Feedback/complaints submitted via the app
- Attachments (images, text, metadata)
4. Why We Collect This Information
We use your information to:
- Register and manage tenants and admins
- Enable secure access to smart home devices
- Maintain property records (tenancy, payment, parking, etc.)
- Provide maintenance, feedback, and communication features
- Improve the performance and reliability of IAHomeApp
5. Data Storage & Security
All user data is:
- Stored securely in cloud infrastructure with encryption
- Only accessible to authorised personnel within Ingenious Assets SDN BHD
- Regularly reviewed to ensure data protection compliance
6. Sharing of Data
We do not sell your personal information.
We may share data only with:
- Trusted third-party service providers (e.g. cloud hosting, smart lock APIs)
- Legal authorities, when required by law
All third parties are bound by confidentiality and data protection obligations.
7. Your Rights
As a user, you have the right to:
- Access or update your personal data
- Request the deletion of your account and data
- Withdraw consent where applicable
To exercise these rights, contact us at [Insert contact email].
8. Children’s Privacy
IAHomeApp is not intended for children under 13. We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal obligations. We will notify users of significant changes through the app or our website.
Last updated: [Insert latest update date]
10. Contact Us
Ingenious Assets SDN BHD
📍 1, Jalan Kapur, Taman Majidee, 80250 Johor Bahru, Johor Darul Ta’zim
🌐 https://ingeniousassetsjb.com
📧 admin@ingeniousassetsjb.com